Several materials are used in the production of our jewelry:

- 925 Sterling Silver:
This is an alloy that consists of 92.5% pure silver and 7.5% other metals. We offer two finishes of 925 sterling silver jewelry - rhodium-plated for extra shine or 18-carat gold-plated for a warm, luxurious look.

- Stainless steel:
Some of our designs are made from robust stainless steel, which is available either in a classic polished finish or with 18 carat gold plating. Stainless steel is characterized by its durability and resistance to rust and corrosion, which guarantees that you will enjoy your piece of jewelry for a long time.

- Freshwater pearls:
These are organic gemstones that are formed by freshwater mussels in rivers, lakes and ponds. Unlike saltwater pearls, they do not originate in a marine environment.

Each pearl is a unique natural product that gives each piece of jewelry an elegant and organic touch.

- Mother of pearl:
This material is extracted from the inner layer of mussel shells. Mother of pearl brings a fascinating shimmer effect and natural elegance to our designs.

- Zirconia crystals:
To give our jewelry a radiant shine, we use high-quality zirconia crystals. These synthetic diamond imitations provide an elegant and eye-catching touch.

Our wide range of materials allows us to offer versatile designs to suit every taste and occasion.

No, you can rest assured! Our 925 Sterling silver contains no traces of nickel. We are aware of how important skin compatibility is, and therefore we use a nickel-free formula so that you can wear your jewelry with peace of mind and joy. Your well-being and satisfaction are our top priority!

Yes, our pieces are 100% waterproof! However, we recommend being particularly careful with salt water and chlorinated water. In these cases, chemical reactions can occur that can lead to oxidation of the surface. To ensure the longevity of your jewelry, we recommend removing it before contact with salt or chlorinated water. These simple measures will help preserve the beauty and quality of your Urban Pieces jewelry.

Here you can find a list of all the countries we ship to.

Standard shipping within Austria costs 4.9€. Shipping is free for orders over 75€.

Standard shipping within Europe (excluding Switzerland) costs 4.9€. Shipping is free for orders over 75€.

Standard shipping to Switzerland costs 4.9€. Shipping is free for orders over 80€.

Our goal is to provide you with a pleasant and stress-free shopping experience!

Delivery within the EU usually takes 3-5 days after the order date.

If delivery times are unexpectedly longer, please contact our customer service .

To preserve the shine of your jewelry, we recommend protecting it from direct contact with perfumes, lotions and chemicals. Clean your jewelry regularly with a soft cloth to remove dust and other contaminants.

You can find further care tips here .

We are proud of the quality of our jewelry and offer a warranty on our products. The warranty period is 2 years from the date of purchase. During this time, we guarantee that our products are free from defects in materials and workmanship.

If you notice a problem with your jewelry, please contact our customer service immediately. We will review your request and discuss possible solutions, including repair, replacement or refund, depending on the individual circumstances and the nature of the problem.

Please note that the warranty does not cover damage caused by improper handling, normal wear and tear or inappropriate use.